Return and Refund Policy
1.Return Policy
a.Accepted Returns: We accept the return of paintings within 7 calendar days from the date of receipt.
b.Return Conditions: To be eligible for a return,the painting must be in the same condition as received and in its original packaging.You must also provide proof of purchase.
c.Ineligible Returns: Paintings showing sings of wear ,damage,or other defects not mentioned in the product description will not be accepted for return.
2.Return Procedure
a.Notification: To initiate a return,please contact at email adress with the subject "Painting Return" and include your order number and reasons for the return.
b.Shipping: Once you receive approval for the return ,please ship the painting to the address provided in the return confirmation email.Return shipping costs will be borne by the customer.
3.Refunds
a.Refunds Process:Once the return is received and inspected, will send you an email notification.If the return is approved ,the refund will be processed automatically to your original method of payment within 7-10 business days.
b.Delayed Refunds:If you have not received your refund after 10 business days ,please check your bank account again and contact your bank.If the issue persists,contact me for further assistance.
4.Contact
a. Contact Information:For any questions or concerns regarding returns and refunds ,you can contact the email adress: artnelepcu@yahoo.com